Adele's voice seems to come from her soul, so intense and powerful. This song means something different to me. It's the apology I needed, but never got. You cannot forgive someone who isn't sorry for what they've done, for the hurt they caused you, the betrayal of your trust. Maybe you move on somehow, maybe you find a way to deal with it, but doing it without the apology is so hard, and it seems like the wound is always a scab, even a million years later. I'll accept the apology, I'll take it from the other side, I'll take it from the outside. I'll let it come inside and heal my heart. It helps me find closure where I found none before, and it's intensely powerful, gut wrenching and even heartwarming. This song makes forgiveness possible.